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Your Information. Your Rights. Our Responsibilities.
This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.
When it comes to your health information, you have certain rights. This section explains your rights and some of our responsibilities.
You can ask for a paper copy of this notice at any time, even if you have agreed to receive the notice electronically. We will provide you with a paper copy promptly.
For certain health information, you can tell us your choices about what we share. If you have a clear preference for how we share your information in the situations described below, talk to us. Tell us what you want us to do, and we will follow your instructions.
In these cases, you have both the right and choice to tell us to, or not to:
If you are not able to tell us your preference, for example if you are unconscious, or if we think it is in your best interest, we may go ahead and share your information. We may also share your information when needed to lessen a serious and imminent threat to health or safety.
Marketing (as defined by law):
Fundraising:
We can use your health information and share it with other professionals who are treating you.
Example: A doctor treating you for an injury asks another doctor about your overall health condition.
We can use and share your health information to run our health system, improve your care, and contact you when necessary.
Example: We can use your health information to manage and coordinate your treatment and services.
We can use and share your health information to bill and get payment from health plans or other entities.
Example: We give information to your health insurance plan so it will pay for your services.
We are allowed or required to share your information in other ways – usually in ways that contribute to the public good, such as public health and research. We have to meet many conditions in the law before we can share your information for these purposes. For more information see: www.hhs.gov/ocr/privacy/hipaa/understanding/consumers/index.html.
We can, and sometimes must, share health information about you for certain situations such as:
We can use or share your information for health research.
We will share information about you if state or federal laws require it, including with the Department of Health and Human Services if it wants to see that we're complying with federal privacy law.
We can share health information about you with organ procurement organizations.
We can, and sometimes must, use or share your health information:
We can share your health information in response to a court or administrative order, or in response to a subpoena.
Doylestown Hospital participates in various health information exchanges where we disclose your health information, as permitted by law, to other health care providers for your treatment, or for payment or other health care operations purposes.
We can change the terms of this notice, and the changes will apply to all information we have about you. The new notice will be available upon request, posted throughout our health system, and on our web site.
Download a printable version of Doylestown Health's HIPAA Notice of Privacy Practices
Effective Date: December 2019
Doylestown Hospital maintains strictly enforced rules on access to your personal information as a patient. These rules on confidentiality apply to every patient at Doylestown Hospital at all times.
Beyond this level, we are prepared to offer you the option of being designated "anonymous" which means, among other things, that your name will not appear on any list at the hospital information desk, mail and flowers cannot be delivered, and a sign on your door will direct visitors to the nursing station. If you are planning a hospital admission and wish to explore this option, please discuss it with the pre-admission nurse.
As a patient of this hospital, or as a family member or guardian of a patient at this hospital, we want you to know the rights you have under federal and Pennsylvania state law as soon as possible in your hospital stay. We are committed to honoring your rights, and want you to know that by taking an active role in your health care, you can help your hospital caregivers meet your needs as a patient or family member. That is why we ask that you and your family share with us certain responsibilities.
As a patient you or your legally responsible party, have the right to receive care without discrimination due to age, sex, race, color, religion, sexual orientation, income, education, national origin, ancestry, marital status, culture, language, disability, gender identity, or who will pay your bill. As our patient, you have the right to safe, respectful, and dignified care at all times. You will receive services and care that are medically suggested and within the hospital’s services, its stated mission, and required law and regulation.
You have the right to:
You have the right to:
You have the right to:
You have the right to:
You have the right to:
You have the right to:
You have the right to:
You have the right to:
Please feel free to ask questions about any of these rights that you do not understand. If you have questions about these rights, please discuss them with your doctor or nurse or the hospital’s Patient Relations Department. You will receive a personal response.
You and your family/guardian have the right to:
As a patient, family member, or guardian, you have the right to know all hospital rules and what we expect of you during your hospital stay.
As a patient, family member, or guardian, we ask that you:
As a patient, family member, or guardian, we ask that you:
As a patient, family member, or guardian, we ask that you:
As a patient:
As a patient:
As a patient:
Patient safety in a health care institution is a serious and important topic. A hospital environment cannot be healing unless it is, first and foremost, safe. Doylestown Hospital is totally committed to ensuring patient safety while providing the highest quality care. To oversee this effort, Doylestown Hospital assembled the Improving Systems Leadership Team (ISLT), comprised of senior administrators and key physicians from all areas of the hospital. The ISLT is charged with designing and redesigning systems so that the best care is consistently delivered.
First, the ISLT identifies an area where a system or procedure may need to be changed or updated based upon the newest standards of care. The group then exhaustively evaluates the scientific evidence concerning each proposed improvement or standard. If sound scientific data exist and team consensus supports the improvements, the ISLT directs another group, the Improving Systems Implementation Team, to make it happen. Examples of projects undertaken by the ISLT include standardizing care for patients with congestive heart failure; developing a protocol to precisely determine when patients using ventilators are ready to breathe on their own; and introducing a new care management system to help patients move seamlessly through the system from admission to discharge.
Doylestown Hospital is committed to providing a responsive healing environment to our patients and their families. We are passionately interested in creating an environment of safety for all who receive care at our facility. As we strive to continuously improve the quality of care you receive while a patient here, we also need your help to make sure you and your family are as safe as possible.
When you come to the Hospital, it is always best to bring some one with you
Bring a list of all the medications you take. This should include the dosage and frequency of prescription medications and over the counter medications. Doylestown Hospital provides a Printable Medication Form that you can use.
Doylestown associates, before giving you medications or performing any tests on you, will ask you your name and birth date. It is critical that we ask this information of you before every test and before every time we give you medication.
Bring with you to the hospital any documents that will assist in your care. If you have an advance directive or a living will, please bring it to the hospital and share it with your admission nurse.
Always request assistance when you are getting out of bed.
Caregivers are to wash their hands or use alcohol hand rinse before and after they care for you.
Know your caregiver. Your caregiver will introduce himself or herself to you and tell you their name and their position.
If something does not feel right to you, feel free to talk with your caregiver or supervisor. If you are not satisfied with something, you may ask for the Manager of the Department.
When it is time for you to leave the hospital at discharge, it is best to have a family member or friend with you. Make sure that you understand all the discharge instructions and medications that you are to take upon discharge.
Institute of Healthcare Improvement
Doylestown Health strives to provide the highest quality of care and services to our patients. If you have any concerns about patient care and safety in the Doylestown Hospital or other Doylestown Health locations, please contact the management in the care area, or hospital administration at 215.345.2200.
If your concerns cannot be resolved through Doylestown Health, you may file a formal grievance through your insurance provider, or the Department of Health:
Pennsylvania Department of Health
Acute and Ambulatory Care Services
P.O. Box 90
Harrisburg, Pennsylvania 17108-0090
1.800.254.5164
Doylestown Hospital is accredited by The Joint Commission (TJC). If you have concerns that cannot be resolved through the hospital, you may contact the Joint Commission by one of the following:
Doylestown Health respects each individual's right to privacy. This Website Privacy Policy is designed to help you understand how Doylestown Health collects, uses and safeguards any personal information you provide.
We do not collect any personally identifiable information unless you to choose to provide it. Personally identifiable information may include your name, address, social security number, email address or phone number. Information that you submit through the Contact Us form, event registration or other forms is shared only with the appropriate staff within Doylestown Hospital who need this information to fulfill the request. For some services, we may request information about background, occupation, demographics, and interests.
Non-personal information may also be collected when you interact with the site. This information may include the type of browser or operating system.
A "cookie" is a small text file placed on your computer. The cookie collects information about your website interaction, such as if you are a return visitor to the website. Cookies allow us to enhance the overall experience while on our site. Cookie information is used in the aggregate to understand how visitors are interacting with the website.
Some of our business partners may use cookies on our site (for example, advertisers). However, we have no access to or control over these cookies.
You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent.
We may use your IP address to identify your general location. The data is used in the aggregate to understand different visitor locations.
ShareThis is used so that you can easily share content to different social media outlets. Please review the ShareThis Privacy Policy: http://sharethis.com/privacy
Web beacons (or pixel tags) are small images that are embedded on a web page or email. Web beacons are used to track activity on a web page or email. They are most often used to identify if a web page or email has been viewed. Web beacons work in conjunction with cookies.
We use personal information to fulfill online requests and process credit card information. The information that is collected may be used to improve the Doylestown Hospital website. Information will be used in the aggregate to personalize the website experience so that relevant services and resources are displayed.
We do not sell, trade, or rent personal information about website visitors.
At times, we will request personal information from you to send relevant materials and information via email.
We have taken reasonable steps to ensure the integrity, confidentiality, and security of personally identifiable information that you may provide. By stating that you are interested in receiving health system and health-related emails, you acknowledge that email is not necessarily secure from interception and we cannot guarantee the security or confidentiality of such transmissions.
Cookies, web beacons and other technologies are used by third-party ad networks. To learn more about the ad networks and how to opt-out, please visit: http://www.networkadvertising.org/choices
Our third party vendors have agreed not to use or disclose your personal information except to help us provide the services.
Some components to our website use forms in which provide contact information (like your name, address, and email address) so you can ask questions, receive information, and register for classes or events, etc. We use your personal information when it will be important for us to contact you regarding new services, programs, or physicians and special events we think you may find valuable in managing your health and wellness needs.
We may provide third parties with aggregate analytics about visitors, traffic patterns and other relevant site information.
When transmitting very sensitive information, we use encryption protocols, such as the Secure Socket Layer (SSL) protocol. You can determine if a page is secure by looking at the closed lock icon near the URL in your browser or you can look for "https" in the beginning of the URL.
We provide you the option to opt-out of receiving newsletter or promotional communications. You may opt-out by following the instructions on the newsletters or communications or by emailing us at ContactDH@dh.org. Please include the following information:
We will process your requests within one business day.
Doylestown Hospital reserves the right to change the Website Privacy Policy without notice; please review periodically to stay informed.
By using Doylestown Hospital's website, you agree to accept the terms of this Website Privacy Policy and our use of the information described above.
If you have any questions about this Website Privacy Policy, please contact us at:
Doylestown Hospital
Contact Us
595 West State Street
Doylestown, PA 18901
Sites sponsored by Doylestown Health, such as its blog, social media sites (including Facebook, Twitter, Pinterest, Instagram and YouTube) welcome and encourage participation from patients, caregivers, professionals and others. To promote respectful discussion within these forums, we request that you be courteous and avoid comments that are profane, obscene, offensive, sexually explicit, inappropriate, inflammatory or otherwise objectionable or inaccurate.
Comments and questions are welcome. Please understand that we cannot respond to every comment, and that we will not offer medical advice, diagnosis or treatment via the Internet. If you have a question about your specific medical condition, please contact your doctor or other qualified healthcare professional. If you are in the United States and believe you are experiencing a medical emergency, please call 911.
Doylestown Health reserves the right to edit or delete any comments or content deemed inappropriate. The following types of comments or content will be deleted by administrators:
For the privacy of users and their families, please be advised that all postings to the Doylestown Health sponsored sites will be publicly available on the Internet and therefore accessible by the public. Please consider how much personal information to share, with the understanding that this information may be linked to your name and published on the Internet.
Links to other websites from Doylestown Health sponsored sites are provided as a service to readers and do not constitute endorsement of those sites, and as such Doylestown Health is not responsible for the content of external websites.
By posting content to any of Doylestown Health’s sponsored sites, you understand and acknowledge that this information is available to the public. Please note that other participants may use your posted information beyond the control of Doylestown Health. If you do not wish to have the information you have made available via this site used, published, copied and/or reprinted, please do not post on these sponsored sites.
Doylestown Health collaborates with its partners to promote community wellness and innovation in healthcare.
Doylestown Health system partners include the Medical Staff, Pine Run Retirement Community, Lakeview Assisted Living, Home Health and Hospice, Urgent Care, and specific non-profit community organizations with similar goals to improve health and wellness for all members of the community, and beyond.
Consequently, Doylestown Health will seek relationships through social media with like-minded organizations – local, regional and national – whose focus is wellness and healthcare. The hospital will also partner with business, government and municipal partners in activities designed to promote health and wellness.
Doylestown Health will at no time participate in fundraising activities that are not directly linked to approved hospital charities or hospital supported organizations.
Welcome to the Doylestown Health website. This site is owned and operated by Doylestown Hospital in Doylestown, PA. By using this site, you agree to accept these Terms of Service. Doylestown Health reserves the right to change the Terms of Service at any time without notice to our visitors or subscribers, so please check back periodically to learn about such changes.
Doylestown Health provides health-related information on this site for educational purposes only. The information provided through this site is not intended nor should it be used to diagnose or treat a health problem or a disease, and it is not a substitute for professional medical care. If you have or suspect you may have a health problem, you should consult a doctor or other health care provider. If you are having any health emergency, dial 911 or go to the nearest emergency department. Nothing on this website is intended as a recommendation or endorsement of any specific tests, products, procedures, companies, opinions, or other information that may be mentioned on the website. The health information provided on this site does not replace the relationship that exists between you and your physician or other health care provider.
Please note that any information you supply via the Doylestown Health website is covered by the terms of the Privacy Policy.
The materials on Doylestown Health's website are provided "as is". Doylestown Health makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Doylestown Health does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.
Doylestown Health will not be liable for any claim, suit, loss or damage arising out of or in connection with the use of the website. Doylestown Health makes no warranty that the functionality of the website will be uninterrupted or error free, that defects will be corrected, or that the website or the server that makes it available are free of viruses or anything else which may be harmful or destructive.
The materials appearing on Doylestown Health's website could include technical, typographical, or photographic errors. Doylestown Health does not warrant that any of the materials on its website are accurate, complete, or current. Doylestown Health may make changes to the materials contained on its website at any time without notice.
The Doylestown Health website may include links to third party websites that are controlled and maintained by others. Any link to other websites is not an endorsement of such websites and you acknowledge and agree that we are not responsible for the content or availability of any such sites.
We encourage your comments on Doylestown Health's various social media channels and blogs, and hope you will join in discussions.
Any claim relating to Doylestown Health's website shall be governed by the laws of the Commonwealth of Pennsylvania without regard to its conflict of law provisions.
If you have questions about this website or these Terms and Conditions, you may contact us at:
Doylestown Health
Contact Us
595 West State Street
Doylestown, PA 18901